Name: Garage Door Worcester
Address: 1 Maxdale Rd, Worcester, MA, 01602, US
Telephone: 508-690-5714
Price range: $$
Rating: 4.9

Question 1

How quickly can you fix my stuck doors?

Accepted Answer

At Garage Door Worcester, we understand that a stuck garage door is more than an inconvenience—it can trap your car, compromise your home's security, or even pose safety risks. That's why we prioritize stuck door emergencies with our Rapid Response Team.

For standard service calls during business hours (Monday-Friday 7AM-7PM, Saturday 8AM-5PM), we typically arrive within 60-90 minutes of your call. For emergencies, including nights and weekends, our average response time is just 30 minutes.

Once on-site, most stuck door issues—whether caused by broken springs, cable problems, track misalignment, or opener malfunctions—can be resolved within 1-2 hours. We arrive with fully stocked service vehicles, so we rarely need to make a second trip for parts.

Call us at 508-690-5714 and we'll have your door working again as quickly as possible. There are no extra charges for emergency calls—our rates are the same 24/7.

Question 2

What causes stuck doors in garage doors?

Accepted Answer

Stuck garage doors can result from several common issues, and understanding the cause helps us provide the right solution quickly:

**Broken Springs**: This is the most common cause of stuck doors. Torsion springs typically last 10,000-15,000 cycles (about 7-10 years of normal use). When they break, the door becomes too heavy to lift. You might hear a loud bang when the spring breaks. Never attempt to open a door with a broken spring—the tension is extremely dangerous.

**Cable Problems**: Cables work with springs to lift your door. Frayed, loose, or broken cables can cause the door to hang at an angle or refuse to move. Like springs, cable repairs should only be performed by trained technicians.

**Track Misalignment**: Your garage door runs along metal tracks on both sides. If these become bent, warped, or misaligned (often from impact or gradual settling), the door can bind and refuse to move smoothly. We can often realign tracks on-site.

**Roller Issues**: Worn, damaged, or seized rollers create friction that can stop your door. Nylon rollers last longer and run quieter than steel, and we recommend them for most replacements.

**Opener Malfunctions**: Sometimes the door itself is fine, but the opener motor, gears, or electronics have failed. We service all major opener brands and can usually diagnose the issue quickly.

**Sensor Problems**: Modern garage doors have safety sensors that prevent closing if something is in the way. Misaligned or dirty sensors can prevent normal operation. This is often a quick fix.

**Weather and Temperature**: Extreme cold can cause lubricant to thicken and metal parts to contract, while humidity can cause wooden doors to swell. Regular maintenance helps prevent weather-related issues.

Our technicians will diagnose the exact cause and explain your repair options clearly before any work begins.

Question 3

Do you offer financing for new commercial door installations?

Accepted Answer

Yes! We understand that a new commercial garage door installation is a significant investment, and we want to make it accessible for all business owners in the Worcester area.

**Financing Options Available:**

1. **0% Interest for 12 Months**: For qualified buyers, we offer zero-interest financing on commercial installations over $2,500. This allows you to spread payments over a year without any additional cost.

2. **Extended Payment Plans**: For larger projects, we offer extended financing terms of 24, 36, or 60 months through our lending partners. Interest rates vary based on credit qualification.

3. **Business Lines of Credit**: We work with several commercial lenders who specialize in small business equipment financing. Approval is often faster and more flexible than traditional bank loans.

4. **Lease-to-Own Options**: For businesses that prefer to keep capital available, we offer lease arrangements where you make monthly payments and own the door at the end of the term.

**The Application Process:**

Getting approved is simple:
- Quick online or over-the-phone application (5-10 minutes)
- Decisions typically within 24 hours
- No prepayment penalties
- Competitive rates for qualified applicants

**What's Included in Commercial Installations:**

- Free on-site consultation and measurement
- Custom door engineering for your building's specifications
- Professional installation by certified commercial technicians
- Full warranty on parts and labor
- Ongoing maintenance program options

Contact us at 508-690-5714 to discuss your commercial project and learn which financing option works best for your business. We'll provide a detailed quote and walk you through the application process.

Question 4

What brands of garage doors do you install?

Accepted Answer

We install and service all major garage door brands to give you the widest selection of styles, materials, and price points. Our most popular brands include:

**Premium Brands:**
- Clopay: America's largest residential garage door manufacturer, known for quality and variety
- Amarr: Excellent for energy-efficient insulated doors
- Wayne Dalton: Innovative designs and reliable performance
- CHI Overhead Doors: Great value with comprehensive warranties

**Commercial Brands:**
- Overhead Door Corporation
- Raynor
- C.H.I.
- Haas Door

We can also source specialty doors from other manufacturers for unique applications. During your free consultation, we'll help you compare options based on your priorities: budget, insulation value, aesthetics, durability, and maintenance requirements.

Question 5

How long does a typical garage door installation take?

Accepted Answer

A standard residential garage door installation typically takes 4-6 hours from start to finish, including removal of your old door. Here's what to expect:

**Before Installation Day:**
- We'll confirm your appointment and arrival window
- Ensure the garage is accessible and cleared of vehicles
- The old opener can usually be retained if compatible

**Installation Day Timeline:**
- Arrival and setup: 30 minutes
- Old door removal and disposal: 45-60 minutes
- New door assembly and installation: 2-3 hours
- Opener installation/reconnection: 30-60 minutes
- Testing, adjustments, and cleanup: 30 minutes
- Walkthrough and demonstration: 15 minutes

**Factors That May Extend Installation:**
- Custom or oversized doors
- Structural repairs needed
- New opener installation
- Converting from a one-piece to sectional door
- Adding insulation or windows

We'll provide a specific time estimate during your consultation. Most installations are completed in a single visit, and we always clean up completely before leaving.

Question 6

What is included in your maintenance service?

Accepted Answer

Our comprehensive 25-point maintenance service is designed to extend your door's lifespan, prevent unexpected breakdowns, and ensure safe operation. Here's exactly what we inspect and service:

**Spring System:**
- Inspect spring condition and tension
- Check for wear, rust, or damage
- Lubricate springs
- Verify cycle count (we'll tell you when replacement is recommended)

**Cables and Hardware:**
- Inspect cables for fraying or damage
- Check cable drums and pulleys
- Tighten all nuts, bolts, and screws
- Inspect hinges and rollers

**Track System:**
- Clean and inspect tracks
- Check alignment and adjust if needed
- Lubricate rollers
- Verify proper clearance

**Door Panels:**
- Inspect for damage, warping, or rust
- Check weather sealing
- Verify insulation integrity
- Clean and lubricate panel hinges

**Opener System:**
- Test opener operation
- Verify safety sensor alignment
- Test auto-reverse function
- Check remote batteries
- Lubricate drive mechanism

**Safety Features:**
- Test emergency release
- Verify balance (door should stay open at 3 feet)
- Check bottom seal
- Inspect springs for proper safety cables

After service, you'll receive a detailed report with photos and recommendations. Most maintenance visits take 45-60 minutes.

**Maintenance Plans:**
We offer annual maintenance plans that include priority scheduling, discounts on repairs, and peace of mind knowing your door is always in top condition.

Frequently Asked Questions